Refund Policy

1. Returns

• You may request a return within 30 days of receiving your order.

• Items must be unused, unworn, and in their original condition with tags and packaging.

• To start a return, please contact us at support@ayatai.com with your order number.

2. Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be issued to your original payment method within 5–10 business days.

3. Exchanges

If you need a different size or color, please contact us. We’ll be happy to arrange an exchange if stock is available.

4. Non-Returnable Items

Certain items may not be eligible for return, such as final sale products or customized items. These will be marked at checkout.

5. Shipping Costs

• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

• We recommend using a trackable shipping method to ensure safe delivery of returns.